NEDLAW5 LLC Refund Policy

Effective date:

We want customers to understand their purchase and how to request help. This policy applies to NEDLAW5 course purchases for which this policy is displayed at checkout.

Our 14-Day Refund Policy

You may request a full refund within 14 calendar days after purchase, including if you have started the course. No course-completion restriction applies during this period.

After 14 days, change-of-mind refunds are generally unavailable. Please still contact us about duplicate charges, missing access, or a course that was not delivered as described. This policy does not limit rights available under applicable law.

How to Request a Refund

Email info@nedlaw5.com with:

  • Your name and the email used for the purchase.
  • The course name.
  • Your order number or purchase date.

You may include a reason, but it is not required for a request made within the 14-day period. Do not send your full credit-card number or password.

For assistance, call 215-459-6717 .

Processing Your Refund

NEDLAW5 handles your request and coordinates the refund with the payment provider. We aim to respond within three business days and initiate an approved refund within five business days after approval.

Refunds return to the original payment method and include applicable taxes collected for the refunded purchase. Your bank or payment provider may need additional time to post the credit.

Access to the refunded course ends when the refund is processed. Downloaded course materials may no longer be used or shared.

Purchases Supporting an Organization

For purchases associated with a fundraising campaign, contact NEDLAW5 for refund assistance. The school, nonprofit, or community organization does not process customer refunds.

A refunded purchase no longer earns a fundraising share. Any adjustment between NEDLAW5 and the partner is handled separately and does not reduce the customer’s eligible refund.

Third-Party Purchases

If another seller offers a course under a different policy, that seller and its policy must be identified before purchase. Contact us if you need help identifying who handled your order.

Contact NEDLAW5 LLC

Email: info@nedlaw5.com
Phone: 215-459-6717
Website: nedlaw5.com

For refund questions or assistance with your purchase, contact us using the email or phone number above.

Refunds, Chargebacks, and Adjustments to Partner Earnings

Proposed agreement terms: These provisions, including the 30-day repayment deadline, are subject to acceptance by both parties in a signed agreement.

1. Customer Refund Responsibility

NEDLAW5 LLC handles customer refund requests and coordinates approved refunds with the payment provider under the refund policy applicable to the purchase. The Partner will direct customer refund inquiries to info@nedlaw5.com or 215-459-6717 .

The Partner is not responsible for processing customer refunds.

2. Effect on Partner Earnings

Partner earnings are calculated using the percentage and qualifying-sales formula stated in this Agreement. Amounts refunded to customers or reversed through chargebacks do not qualify for partner earnings.

For a partial refund, only the partner earnings attributable to the refunded portion are reversed. No transaction will be deducted twice.

3. Refunds Before a Partner Payment

If a refund or chargeback occurs before the associated partner earnings are paid, NEDLAW5 will remove those earnings from the pending payment and show the adjustment on the partner’s report.

4. Refunds After a Partner Payment

If the associated earnings have already been paid, NEDLAW5 may deduct the corresponding overpayment from a subsequent partner payment. Each deduction must be supported by a transaction-level explanation.

The adjustment will not exceed the partner earnings previously paid on the refunded or reversed amount.

5. Fees

NEDLAW5 is responsible for ordinary payment-processing fees, nonrefundable processing fees, and chargeback fees. These fees will not be deducted from the Partner’s earnings.

6. Reporting and Corrections

Reports will identify the affected order, original eligible amount, refund or reversal amount, and corresponding partner adjustment without disclosing unnecessary customer information.

The Partner may request supporting documentation or dispute an adjustment in writing. Both parties will review the records and correct any confirmed error. If reversed funds are recovered, the related partner earnings will be restored on the next report and paid under the Agreement’s payment schedule.

7. Ending the Partnership

Ending the partnership does not eliminate adjustments associated with earlier campaign purchases.

If an overpayment cannot be deducted from future earnings, NEDLAW5 will provide an itemized statement. The Partner will repay any undisputed overpayment within 30 calendar days after receiving that statement. Disputed amounts will be handled under the Agreement’s dispute-resolution terms.

8. Customer Refunds Remain Separate

A customer’s eligible refund will not be reduced or delayed because NEDLAW5 is waiting to recover an overpayment from the Partner.

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